Comments on: What’s happening at 4oD? http://blogs.channel4.com/thetvshow/2009/07/10/whats-happening-at-4od/ Just another Channel 4 Blogs weblog Mon, 23 Nov 2009 00:42:16 +0000 http://wordpress.org/?v=2.8.4 hourly 1 By: Richard Davidson-Houston http://blogs.channel4.com/thetvshow/2009/07/10/whats-happening-at-4od/comment-page-1/#comment-11572 Richard Davidson-Houston Fri, 21 Aug 2009 10:34:03 +0000 http://blogs.channel4.com/thetvshow/?p=869#comment-11572 Hi. A small minority of people (many of them commenting on this blog!) are still experiencing problems with streaming. There are many reasons that this could be happening, none of them strictly to do with 4oD itself (which is experiencing record levels of usage) but rather to do with PC setups / location / ISP configurations / ad server calls, to name but a few. We are constantly working to try to ensure that everyone can enjoy the service. Sorry that you are not able to enjoy 4oD at present. Do try contacting the help team via here: http://bit.ly/kzc8Z . Hi.

A small minority of people (many of them commenting on this blog!) are still experiencing problems with streaming.

There are many reasons that this could be happening, none of them strictly to do with 4oD itself (which is experiencing record levels of usage) but rather to do with PC setups / location / ISP configurations / ad server calls, to name but a few. We are constantly working to try to ensure that everyone can enjoy the service.

Sorry that you are not able to enjoy 4oD at present.

Do try contacting the help team via here: http://bit.ly/kzc8Z .

]]> By: Richard Davidson-Houston http://blogs.channel4.com/thetvshow/2009/07/10/whats-happening-at-4od/comment-page-1/#comment-11571 Richard Davidson-Houston Fri, 21 Aug 2009 10:26:39 +0000 http://blogs.channel4.com/thetvshow/?p=869#comment-11571 Hello. The reason there are pages for programmes that you can't watch online is that some people are interested in information about shows that either haven't been on TV yet (so aren't on 4oD) or else have been on TV but aren't available on 4oD. For a list of just the programmes on 4oD, look here: http://www.channel4.com/programmes/4od/all . Hello. The reason there are pages for programmes that you can’t watch online is that some people are interested in information about shows that either haven’t been on TV yet (so aren’t on 4oD) or else have been on TV but aren’t available on 4oD. For a list of just the programmes on 4oD, look here: http://www.channel4.com/programmes/4od/all .

]]> By: Richard Davidson-Houston http://blogs.channel4.com/thetvshow/2009/07/10/whats-happening-at-4od/comment-page-1/#comment-11569 Richard Davidson-Houston Fri, 21 Aug 2009 10:23:47 +0000 http://blogs.channel4.com/thetvshow/?p=869#comment-11569 Hello. No we don't have a download option at the moment. Sorry you are having trouble with the streaming. Hello. No we don’t have a download option at the moment. Sorry you are having trouble with the streaming.

]]> By: Richard Davidson-Houston http://blogs.channel4.com/thetvshow/2009/07/10/whats-happening-at-4od/comment-page-1/#comment-11568 Richard Davidson-Houston Fri, 21 Aug 2009 10:22:04 +0000 http://blogs.channel4.com/thetvshow/?p=869#comment-11568 Hello. They are. What programme are you looking for? Have a look at the list of all programmes to see if it's there: http://www.channel4.com/programmes/4od/all . Hello. They are. What programme are you looking for? Have a look at the list of all programmes to see if it’s there: http://www.channel4.com/programmes/4od/all .

]]> By: Richard Davidson-Houston http://blogs.channel4.com/thetvshow/2009/07/10/whats-happening-at-4od/comment-page-1/#comment-11567 Richard Davidson-Houston Fri, 21 Aug 2009 10:21:05 +0000 http://blogs.channel4.com/thetvshow/?p=869#comment-11567 Hi. Try uninstalling Flash and reinstalling from here: http://www.adobe.com/products/flashplayer/ . Hi. Try uninstalling Flash and reinstalling from here: http://www.adobe.com/products/flashplayer/ .

]]> By: Richard Davidson-Houston http://blogs.channel4.com/thetvshow/2009/07/10/whats-happening-at-4od/comment-page-1/#comment-11566 Richard Davidson-Houston Fri, 21 Aug 2009 10:20:16 +0000 http://blogs.channel4.com/thetvshow/?p=869#comment-11566 This tends to happen for people who have installed Windows 7 in Beta. This tends to happen for people who have installed Windows 7 in Beta.

]]> By: Sean http://blogs.channel4.com/thetvshow/2009/07/10/whats-happening-at-4od/comment-page-1/#comment-11537 Sean Fri, 21 Aug 2009 00:27:02 +0000 http://blogs.channel4.com/thetvshow/?p=869#comment-11537 Why aren't new programmes been shown of 4OD? Why aren’t new programmes been shown of 4OD?

]]> By: Isabel http://blogs.channel4.com/thetvshow/2009/07/10/whats-happening-at-4od/comment-page-1/#comment-11517 Isabel Thu, 20 Aug 2009 20:03:44 +0000 http://blogs.channel4.com/thetvshow/?p=869#comment-11517 I am trying to watch a programme on 4oD but keep getting this message: "unfortunately video content (and this video finder) is only accessible to users with javascript and flash enabled and the latest versions". I already have javascript and flash on my computer but can find no way of downloading the latest versions on the 4oD site (or any description of what those are), and the link to the Help page just takes me to the programme listings. This is very frustrating - can you please help? Thanks. I am trying to watch a programme on 4oD but keep getting this message: “unfortunately video content (and this video finder) is only accessible to users with javascript and flash enabled and the latest versions”. I already have javascript and flash on my computer but can find no way of downloading the latest versions on the 4oD site (or any description of what those are), and the link to the Help page just takes me to the programme listings. This is very frustrating – can you please help? Thanks.

]]> By: katryn kerr http://blogs.channel4.com/thetvshow/2009/07/10/whats-happening-at-4od/comment-page-1/#comment-11400 katryn kerr Tue, 18 Aug 2009 23:38:58 +0000 http://blogs.channel4.com/thetvshow/?p=869#comment-11400 why is it that when an episode is playing on this site u can only see the top half of the video ! it is really annoying why is it that when an episode is playing on this site u can only see the top half of the video ! it is really annoying

]]> By: J http://blogs.channel4.com/thetvshow/2009/07/10/whats-happening-at-4od/comment-page-1/#comment-10898 J Tue, 11 Aug 2009 20:44:39 +0000 http://blogs.channel4.com/thetvshow/?p=869#comment-10898 Hi it is such a shame the new 4od service is so poor after the level of advertising. I have actually been trying to watch a missed programme and it continually stop/starts. I have left it to load but it still won't stream. I discovered a new series on the old application got to the last episode and I am unable to view that series, plus others that are advertised. Are the problems likely be resolved soon? Thanks Hi it is such a shame the new 4od service is so poor after the level of advertising.
I have actually been trying to watch a missed programme and it continually stop/starts. I have left it to load but it still won’t stream.
I discovered a new series on the old application got to the last episode and I am unable to view that series, plus others that are advertised.
Are the problems likely be resolved soon?
Thanks

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