FactCheck update: DWP fail to explain disappearing “workfare” document
We FactChecked several claims made by Chris Grayling over the controversial topic of “workfare” last week.
Mr Grayling mounted a defence of the policy of mandating the unemployed to do short unpaid work placements – forcing them to work for free on pain of losing their benefits.
The Employment Minister said the government’s Work Experience scheme, aimed at young people, was voluntary not mandatory.
Another scheme run by the government’s Jobcentre Plus network called Mandatory Work Activity was compulsory, as the name suggests, but no “big company” would benefit from it by getting cheap labour, he insisted.
We found this response to a Freedom of Information request that strongly suggested he was wrong about that.
Avanta, one of the companies contracted by the government to deliver the Work Programme, made it pretty clear in this document that they were setting up “mandatory work placements” for unemployed people with the likes of Poundland, Asda and Pizza Hut.
Now you can see the FoI response by clicking on that link, but if you search for the document on the Department of Work and Pensions website, all you get is: “Sorry, that page cannot be found.”
At the time, we thought we’d give DWP the benefit of the doubt on that missing link. After all, things do go wrong with the internet from time to time.
But since then, our attention has been drawn to another case of strange goings-on with the online information published by the department.
We’re grateful to a reader, Anton, for pointing out something strange that’s since been seized on by several bloggers.
Anton spotted that the guidance DWP publishes for providers of the Work Programme changed suddenly on Friday.
The Work Programme is completely separate to Work Experience and Mandatory Work Activity. It’s not run directly by the government and it wasn’t what Mr Grayling was talking about last week.
Under the Work Programme, private companies are contracted to try to help the long-term unemployed get off benefits, and are given quite a lot of freedom to operate as they see fit. One of the options is to organise unpaid work experience.
But DWP does publish “guidance” for those companies setting out rules on how they are supposed to deal with job seekers, and that’s what has suddenly changed.
Luckily, Anton saved a cached copy of the document, which used to tell prime contractors this:
At some point on Friday, hours after Mr Grayling appeared on BBC radio to make those contentious claims about government-run Work Experience, paragraph 14 mysteriously disappeared and the remaining sections were renumbered.
The change was made quietly, and without explanation. Note that the updated version is still tagged as “V2.00″, with no reference to the update.
While the debate on whether the Work Experience programme being run directly by DWP is really “entirely voluntary” continues to rage, we didn’t think there was any doubt that work experience under the auspices of the Work Programme WAS mandatory.
Now the government seems to have cast some doubt on that by suddenly dropping that key paragraph.
So is this a climbdown? Is the government trying to tell Work Programme providers to soften their approach after the controversy of recent days over mandatory work experience for the short-term unemployed?
We thought that was the obvious question, but DWP doesn’t feel able to answer it.
A spokesman told FactCheck: “The changes to the website were just part of a regular update. We regularly revise documents for clarity purposes.”
When pushed on whether that meant that the instruction to mandate participants is no longer government policy, she wasn’t able to provide any more “clarity” other than to say: “I’m not saying the advice is wrong.”
That’s a bit of a problem, because if the advice ISN’T wrong, but HAS been taken down, doesn’t that mean that Work Programme providers are now in danger of breaking the rules on the National Minimum Wage Regulations, as the government took great pains to flag up originally in the missing paragraph?
Confusion reigns, and despite repeated phone calls and several days to think about it, DWP has declined to clarify the situation.
The spokesman did tell us that the apparently damning FoI answer had been taken down because it contained an error (“one of the names of the companies was wrong”).
And the timing of all this was pure coincidence, the spokesman insisted.
So a document emphasising the “mandatory” nature of Work Programme work experience happened to disappear from the department’s website just as the controversy over whether other schemes were mandatory was raging in the headlines.
Or in any event, that’s DWP’s story and they’re sticking to it.
By Patrick Worrall



There are 31 comments on this post
i really think it is slave labour if they cant find work for the young then they should not lower their morale by doing this to them and i think 4weeks at30hours a week is a bit much how are they going to look for work while doing this working in a charity shop wont get a job at the end of it
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A mess. But the bigger picture is whether these voluntary/mandatory schemes actually get the 30 percent or 50 percent into regular work, as ministers have repeatedly claimed these last two weeks. Not forgetting the much tougher schemes for the older unemployed. The Labour government’s mandatory New Deal for the adult unemployed only managed for example to get 18 percents of those passing through it into sustained employment. Since the only selling point of any of these schemes for their supporters are allegations they make as to how many get “work” through them, this is a major issue that’s so far been overlooked in all the current fuss over what’s actually a sideshow in the larger scheme of things.
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I think the term used is usually ‘off benefits’ when referring to the percentage of youth (since they only seem to ever refer to the work experience program and ignore the others)who pass through this scheme, that could mean that rather than going into a job they may just be signing off benefits rather than face the prospect of potentially having to go through it all over again.
Also the statistic of 50% seems to be identical to the same statistic for those not on the scheme, which seems odd to me.
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How about the following memo supplementary to the Decision Makers Guide, outlining that placements on the Work Experience program are mandatory, in that people can be sanctioned for failing to take them up, or apply for them. On the DWP website, http://t.co/9tzehjLg
This is reflected in the current version of the DMG, from 34666 onwards (that’s in chapter 34, if you want to look). It perplexingly says in 34669 that participation in WE is voluntary, but in 34668 says that people can be subject to sanction for failing to take up a place that is offered, or even apply for a placement. This is cognitive dissonance to say the least!
Regardless of how this would be interpreted if it went to tribunal, this contradiction may explain why JCP staff are communicating with claimants in ways that suggest there is no choice, if they want to avoid sanctions.
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This is reminiscent of the activities of the Ministry of Truth in Orwell’s 1984.
This habitual mendacity is not unexpected but the callous and contemptuous nature of the lies and revisions of the record are truly offensive.
Grayling was attempting to mislead his audience when he claimed Workfare schemes are voluntary. The experience of claimants is that they are compulsory and carry the explicit threat of ‘sanctions’ ie the withdrawal of benefit. Benefit is a right and a safety net. It should not be conditional on compliance with arbitrarily assigned mandatory work activities.
Grayling was poorly briefed when he claimed that Workfare schemes were aimed at claimants from 16 to 24 years old, and filled the need for work experience so prized by employers. On the ground, all claimants are considered eligible for these activities as the Jobcentre advisors play their numbers games. read this: http://www.guardian.co.uk/commentisfree/2011/apr/08/benefits-department-woeful-practices?INTCMP=ILCNETTXT3487
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I’ve got a couple more Cathy
Just working on screen grabs now….
As a separate point, how utterly lovely to see the rest of the country acknowledging what we’ve been patiently exposing for 18 months – the DWP are rotten to the core. Almost nothing they say actually bears any relationship to the truth at all.
The comment above calling it “Orwellian” is spot on. As a fellow campaigner often says “Mandatory is Voluntary, Disability is Health, Poverty is Freedom”
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Grayling’s Three Big Lies about Workfare:
(1) Workfare is for claimants 16-24 years old
Not so. Jobcentre advisors push it for everyone to get their numbers down
(2) Workfare is voluntary
Not So. Jobcentre staff emphasise the threat of sanctions to enforce compliance
(3) Only a tiny number of claimants suffer sanctions
Not so, it’s already over 24,000 according to DWP. http://www.consent.me.uk/statistics/
Oh, and all the little lies like stifling Freedom of Information requests and redacting DWP documents to pretend that workfare isn’t manadatory…
But Chris Grayling is an expert on bending the truth to suit his rehtoric. Sometimes he gets called on it
On violent crime statistics: The chairman of The UK Statistics Authority, Sir Michael Scholar, said that the figures Grayling was using were “likely to mislead the public” and “likely to damage public trust in official statistics”.
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I suggest you look at “Correspondence” in the “Reports & Corespondence” tag at http://www.statisticsauthority.gov.uk to see how many times Grayling, IDS and others have had to be admonished for using statistics to suit their message. The list goes on and on, but the usual suspects appear regularly
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What happened to any sort of ethics in the Civil Service? In one generation we’ve gone from “Yes Minister” to a bunch of grovelling, subservient hacks who when asked by a Minister or a Special Adviser to jump through a hoop, we just ask how many & how high? Civil Servants should NOT be conniving at Ministerial lies & secret climb-downs.
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FACT CHECKS –
Study finds: RICH MORE LIKELY TO LIE, be selfish greedy and unethical:
http://www.bloomberg.com/news/2012-02-27/wealthier-people-more-likely-than-poorer-to-lie-or-cheat-researchers-find.html
http://www.dailymail.co.uk/sciencetech/article-2107293/Wealthy-likely-lie-cheat-break-law.html
Study finds: LESS INTELLIGENT = more likely to be RIGHT WING:
http://www.economicvoice.com/right-wing-people-are-less-intelligent/50027721#axzz1nmMbjyWZ
http://www.dailymail.co.uk/sciencetech/article-2095549/Right-wingers-intelligent-left-wingers-says-controversial-study–conservative-politics-lead-people-racist.html
(Just sayin’) (allegedly)
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FACT CHECK
Disabled people face unlimited unpaid work or benefits stop:
http://www.guardian.co.uk/society/2012/feb/16/disabled-unpaid-work-benefit-cuts?commentpage=1
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Oh what a wicked web we weave, when first we practice to deceive” Sir Walter Scott
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Is no-one going to say what we all think? This Government is FULL of liars, hypocrites and manipulators. There is not ONE scintilla of ‘truth’ in anything Grayling says – because if there was, He would never have needed to “explain” so much to everyone. The DWP have seldom appeared so dishonest, for under Grayling’s authority, there has been a systemmatic abuse of the entire Unemployed Community. Surely this last episode underlines the fact that one cannot rely upon a single statement any of the Ministers make? It is further evidence of the hubris and ability for Government Officials to make deliberately false and/or misleading statements (and even to print them) under Parliamentary Privelige. Perhaps Ministers should be ‘sanctioned’ for each of their public/Parliamentary “untruths” – after all, they seem to want to be a “Judge, Jury and Executioner” kind of Government. Perhaps Grayling shoud lose 10% of his Salary and 12% of his expenses for each infringement? It would certainly make him think twice about telling such porkies!
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You must also remember that last year the Govt paid their staff upwards of£127,655,000 in awards/bonuses to civil servants with over 300 people working in the cabinet already getting over £100,000 a year salaries and around 90 cabinet staff getting £142,000 per year. Unless the government can take more money away from people on benefits, how will they pay thier staff next year.
Also bear in mind that the average pay for a civil servant working for a government department on a directors grade is £83,000. It’s not just the Bankers who need to be held to account, it’s camerons and the cabinets Departments.
Scotland and wales secretary of states have NO-ONE earning more than £100,000 in their offices.
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Our current legislators show every sign of being a bunch of badly tutored, incompetent youngsters. Should we be surprised? Perhaps not given Britain seems to be awash with the type; and by all reports we’ve been turning them out this way for decades.
Our broadcast media has allowed politically savvy elders peddle this excuse agenda for years. An immoral ageist augment with raciest roots, which says our young are the cause of so many of our ills, particularly unemployment, because they have bad attitudes and they lack basic literacy and numeracy skills.
I’m heartened by critical efforts to delve behind the politics of the “workfare schemes” the above arguments justify. However, does this new approach suggest a dawning awareness of something fundamental or just reflect the fact that the current levels of unemployment are hitting the ‘middle classes’.
As a parent back in the ‘80/90s I watched as natural enthusiasm and eagerness died. There is nothing, nothing more debilitating to a first time jobseeker’s self worth than to be left surplus to requirements. As a grandparent the fear that the same fate awaits this new generation has always…
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Sanctions have only been withdrawn for one of the seven workfare schems run by DWP and their commercial partners.
The Welfare Reform Bill, likely to receive Royal Assent today, provides for benefit to be withdrawn for a period of up to three years.
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Cathy – excellent!! I understand that now benefit sanctions on the government’s work experience scheme are to be dropped by the DWP.
But PLEASE check if they will also be dropping their unpaid work for an unlimited amount of time for people who are on ESA?
Just to be clear – people on ESA are sick and disabled – those whose “capability for work is limited by his physical or mental condition, and the limitation is such that it is not reasonable to require him to work.”
PART 5 – LIMITED CAPABILITY FOR WORK
Determination of limited capability for work
No.19
http://www.legislation.gov.uk/uksi/2011/228/contents/made
See Clause 54 Welfare Reform Bill
http://www.guardian.co.uk/society/2012/feb/16/disabled-unpaid-work-benefit-cuts
PLEASE LET THE PUBLIC KNOW ABOUT THIS APPALLING MOVE. AND PUSH TO GET IT STOPPED!
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Congrats on outstanding journalism exposing Grayling’s mendacity.
The scandal is wider, if you can face more DWP digging into much uglier policies in the work programme.
Eg the ESA’s harsh sanctions and appalling ATOS Assessments mandate very ill people to work, then sanction them.
The nexus of threatening assessments, mandatory work and sanctions frightens many off welfare, causing humiliation, suffering and poverty.
One I know caught in this nightmare lives on pitiful savings, unable to claim, work or get benefit. It’s cruel. Having worked all his life, he suffered 4 major life-saving operations then lost his job. While recovering he was sent to ATOS, found fit to work and sent to the jobcentre. But he was incapable of work, very frail, and so ill and terrorised he could not face the appeal or Jobcentre regime. After a lifetime on PAYE not claiming a thing, he has no state support at all.
Stats hide many who can’t work or now claim. And 10,000+ were sanctioned last year:
http://research.dwp.gov.uk/asd/workingage/esa_sanc/esa_sanc_feb12.pdf
And I’m insulted to be called a Trot by the increasingly nasty PM, IDS and Grayling. I’m ‘Middle…
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Cathy/Patrick,
We have 2.7 million unemployed – gawd knows what the REAL figure is – and CamClegg want us to “celebrate” this sad charade.
Cleggy in particular is looking more and more like that kid made head prefect because everyone detested him, while Cameron is the well-scrubbed head boy wheeled on to front annual prize giving. What a pair of second-rate tenth-rate gimps.
Meantime they have produced the beginning of a generation expected to pay £9,000 per annum to qualify them for shelf-filling and burger-flipping, to say nothing of a lifetime of debt.
If the Labour Party had one gramme of guts it would announce its intention to repeal every piece of neocon legislation put in place by CamClegg and Blair. That way, youth might once again have a fair chance at making a success of their lives. Instead, we’ll get more and more of the same spivvery and kleptocracy until desperation drives people into a “1945 Moment” to get rid of the system and the individuals who have created this horror.
It can’t come soon enough for this citizen.
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There is a possibility that the E paperwork was illegal http://www.guardian.co.uk/discussion/comment-permalink/14912531 – if so do the DWP owe all the participants minimum wage and all sanctions refunded?
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Thankyou Cathy, Patrick for flagging up this disappearing DWP documents stuff on mainstream news. Channel 4 is putting the Beeb to shame.
As commenters above have said, please also fight for sick and disabled who are being treated outrageously by ATOS and DWP. Thanks again.
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J Domokos report last year : “Government admit Jobcentre set targets to take away benefit”… DWP would not admit but workers union for People at jobcentre plus sent e-mail to Mr Domokos and published data on their site to provide proof of what DWP was forcing them to do. Surprise surprise, the most vulnerable were targeted…
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Thank you Channel4 for not letting the government get away with lying to the public. They would not have had to announce today they will drop sanctions against people for refusing to attend this scheme if it it was Voluntary, now would they?
Do they still intend to extend these mandatory schemes to the long-term sick and disabled, as provided for under clause 54 of the Welfare Reform Bill?
If so I think you should ask Danny Alexander onto the show.
Just 6 weeks before the election, when virtually unknown, he took part in a BBC documentary where he is scathing of the ATOS “medical” assessments. He made it very clear they were finding “hundreds of thousands” of chronically sick and disabled people fit for work when they were not.
Forced onto JSA these people are subject to the same conditions and sanctions on Workfare. Now,Clause 64 will extend this to those on ESA in the WRAG group.ie. defined as “not considered fit for work at the present time.”
What does Danny think of ATOS now, when it is still geting it so terribly wrong and people have committed suicide and died waiting for a tribunal hearing?
Danny on ATOS:
http://www.youtube...
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It would appear this government is the most incompetent in living memory.
They said their economic clampdown would create growth in the private sector and reduce unemployment – wrong.
They claimed health professionals backed their NHS reforms – wrong.
They said companies supported their back to work schemes – wrong.
Cameron claimed his ‘veto’ would stop the Eurozone using EC infrastructure – wrong.
We were assured that Liam Fox’s freeloading pal was no big deal – wrong.
David Cameron’s lack of judgement can be summed up in two words – Andy Coulson.
The only thing his government seems good at is breaking promises – lib dems on tuition fees, tories on top down reform of the NHS.
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They robbed my money for not participating the Work Programme and Employment, Skills and Enterprise Scheme at A4E (Action for Employment) in B R to use Inernet to play games or anything i liked like the rest that they call the Work Programme and Employment, Skills and Enterprise Scheme when , in fact, it’s one of MPs’games to waste time and tax payers’ money.Unemployed people who are forced to do work experience are all from A4E. It’s a mandatory for all ages to participate including sick people who get Employment and Support Allowance (ESA.Replaced Incapacity Benefit) and it lasts up to 2 years. New Deal started first and then Flexible New Deal started in 2009 and finished quickly. A4E started in 2009 or 2010 Work Programme Impriving People’s LIES and now Employment, Skills and Enterprise Scheme ” work for your benefit ” started in 2011 for old and young unemployed people when it’s supposed to be only for young unemployed according to The Jokeseeker’s Jobseeker’s Allowance (JSA) Regulations 2011 regulation 2 (1) within the Jokeseekers or Jobseekers Act 1995 section 17 or 17A in the Internet. They’ve different named games but they’ve the same way of doing. But this…
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The global picture I’ve seen from all totally independent sources is that there is overwhelming evidence for mass corruption and deliberate incompetence at very high levels of Government and I think Operation Wheeting and the Levenson inquiry if they are given complete and free access might come to conclusions that will deeply shock everyone. This Coalition will deeply harm our country I fear.
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Can I just point out that this document refers to guidance for Work Programme Providers? I.e. NOT the Work Experience Scheme but work experience under the Work Programme Scheme.
I can’t believe this wasn’t spotted before you smear a politician.
Poor show
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Mr Grayling is quite clearly capable of smearing himeself. You seem to have overlooked:
“Anton spotted that the guidance DWP publishes for providers of the Work Programme changed suddenly on Friday.
The Work Programme is completely separate to Work Experience and Mandatory Work Activity. It’s not run directly by the government and it wasn’t what Mr Grayling was talking about last week.”
Nevermind.
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Sorry TimB, you are completely right, criticism withdrawn. I obviously skim read that part.
Does seem by not so subtlety suggesting a link though I’m not the only one a bit confused as I was directed here as proof that the work experience scheme was mandatory.
Will make sure I read claims for myself in future.
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In light of the fact that civilisation has come a long way, has it not now become possible to consider more sophisticated approaches to each other and how to live? I am a graduate who got quite ill, and as such I have seen the back-end of what the word ‘society’ presently refers to, rather than what was intended for a once fulbright scholar like me. Of course it could be worse, most things can, but when one is already in the Worse part of the spectrum, it really makes little difference.
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